AOL Problem #1: Pages appear to be out of date

AOL Problem #2: Clicking on icons such as show information does not work.



AOL Problem #1:Pages appear to be out of date

Several AOL users have reported problems of pages from our Show Information section showing up in their browsers that were old or out of date. This is most likely due to cache settings in AOL. A cache in this instance is supposed to store graphics and pages from web sites on your local hard drive to speed up load times. It is also supposed to check for newer files on the server when you load a page and replace the older cached version with the updated version. AOL’s browser does not seem to make this comparison properly and that is why many of our AOL visitors are seeing outdated pages. The following instructions show how to clear the cache in AOL so that you may view the most updated pages from Infodog. If anyone has any additional information on this matter that they would like to share with us please email us at mbf@infodog.com.

  1. From the main AOL menu select the Members Menu (at the top of the screen).
  2. Next select the Preferences Option.
  3. From the group of pictures that pops up select the one labeled WWW.
  4. From the window that pops up select the Advanced Button.
  5. There will be several options in this window. We recommend setting the Maximum disk space to use for cache to 1 megabyte.
  6. Next click the purge cache button to clean out all of those outdated pages.
  7. Click ok. Click ok. Exit out of the preferences window.
  8. Now try to reload the show calendar on Infodog and you should get the up to date pages.

AOL Problem #2: Clicking on icons such as show information does not work.

Some AOL users report clicking on Show Information, News, etc. icons and receiving the message: HTTP/1.0 404 object not found. We have been unable to reproduce this error ourselves, but it is definitely occuring in the AOL community. We suspect this is another AOL browser problem. We recommend the following course of action:

  1. Clear your AOL cache as described above.
  2. Next, try to access the page again.
  3. If the problem persists, use the text links provided at the bottom of each page to navigate through the site instead of clicking on the graphics.
  4. If the problem still persists or you really want to click on the graphics try downloading Netscape Communicator or Internet Explorer and using that browser with your AOL account.