Help

Site Map

Frequently Asked Support Questions & Cache Clearing Instructions

How to Contact Us

Optimizing Your Browser

About Video

Submitting Catalog Advertising Material to MB-F, Inc.

Ad Sheets for MBF

Control sheets for MBF

Premium List Control sheets for MBF

Site Map - The InfoDog web site features several unique sections. Each section is represented by the menu buttons on the left. A description of each section is provided below.

	A collection of utilities you can use to search out or view; Show Calendars, Judges Panels, Show Results and even make AKC show entries!
	A feature that highlights WABR members having a win in the last 7 days. MB-F, Inc. show wins are added automatically. Other superintendent wins may be added upon notification.
	A comprehensive index of Web Pages showcasing individual Dog Show Champions, their photos, descriptions and updated Show History & Statistics.
	Everything you need to enter an AKC show (except a dog!)
	An on-line resource to help you cut to the chase for quality dog fancier products and services.
	An on-line resource for buying or selling Kennel Property, Kennel Businesses, and other types of dog fancier oriented real estate.
	An on-line resource for buying or selling RVs, Trailers, and Vans converted or customized for the Dog Fancier and their stars!
	An on-line resource devoted to helping canine rescue organizations. Listings are free to all non-profit canine rescue organizations.
	Locate breeders of AKC Dogs

	Informative monthly newsletters from MB-F, Inc.

	Learn about the InfoDog web site, the information it offers, and why over 19,400 people visit us each day...
	Learn more about MB-F Inc., the premier producers and managers of dog shows in the United States, take a tour of the MB-F facility, and even meet the MB-F President.
	View and order ribbons, rosettes, and badges.
	Read useful articles designed for the beginner. View and read breed pictures and profiles.

Frequently Asked Support Questions

In an effort to quickly respond to our customers support questions, we have provided a list of the most asked questions and their answers.

How do I clear my browser's cache?
Please find browser specific cache clearing instructions here.

I've uploaded my dog's latest picture to WABR, but I still see the old one. What's wrong?
The number one issue that we get e-mail's on is one in which old data is still cached in the user's browser. This cached data manifests itself in many instances. In this case, with the WABR pictures. You should clear your browser's cache. For browser-specific instructions, click here.

I've uploaded my dog's latest picture to WABR, but it is huge. What's wrong?
The optimal picture size is 350 x 326 pixels at 72 dpi (dots per inch). You should use your digital camera's software or purchase a photo editing software program to reduce the size of the picture. Then, upload it again to WABR. Be sure to clear your cache if it still looks huge.

Can you please tell me how to post the icon for WABR "See Winning Record" next to my dog in the show results?
First, you need to create a WABR page for your dog. Second, make sure the AKC number is correct on the WABR page. Next, enter a dog show. The results are entered into the system the week following the show and the WABR icon will automatically appear.

Optimizing Your Browser

As the Internet matures, so do the tools used to explore it. In just a few short years, the Internet has changed from a plain text only vehicle for data delivery to the World Wide Web rich with pictures, animations, sounds and more. It is challenging to create a web site that can deliver the latest in multimedia content and yet still satisfy the requirements of older browsers. There are certain elements of InfoDog such as video and Java scripts that require a browser version of 3.0 or better. To get the most from our site, please use a current version of an Internet browser such as version 4.0 of Internet Explorer from Microsoft or Netscape. This will make your experience here that much better!

AOL Users how to correct viewing problems you may encounter on InfoDog.

How to Contact us:

For Questions or Problems About...	Contact:
Move-ups and Entry Corrections	change@infodog.com 336-379-9352 Fax: 336-272-0864 or 1-800-SHO-FAXS (1-800-746-3297)
On-line Show Entry Problems For entries made on-line	Online Entry Problem 336-379-9352
Premium List... Requests, address changes, addition/removal from our mailing list. General premium list department correspondence, including premium list information.	plreq@infodog.com 336-379-9352 pldept@infodog.com 336-379-9352
Kennel Club Correspondence	kclubs@infodog.com 336-379-9352
Show Booth Information The Kennel Club hosting the show manages booth rentals and rental information.	Contact the Kennel Club hosting the show in which you are interested.
Results Any questions regarding show results on InfoDog.	results@infodog.com
My InfoDog Program or subscription service problems or questions.	Service Request 336-379-9352
Winners and Bragging Rights	Service Request 336-379-9352
Breeders Directory	Service Request 336-379-9352
Advertising on InfoDog
General If your question, comments, or problem does not fall into the above categories...	mbf@infodog.com

MB-F, Inc. Main Office - Address, Phone, and Fax Info:
P.O. Box 22107, Greensboro, NC 27420-2107
620 Industrial Ave, Greensboro, NC 27406
Main Telephone: 336-379-9352
Fax: 336-272-0864 or 1-800-SHO-FAXS (1-800-746-3297)
Dial-N-Entry: 1-800-334-8978 or 336-379-9605
8:00AM - 4:00PM Eastern Time, Monday - Friday